How long can I keep the castle?
We try to deliver before 9am and start picking up from 6pm, although arrangements can be made for longer or shorter periods of hire. If you require the castle overnight then we can arrange this, but there will be a small charge.

What happens if it rains on the hire day?
A Bouncy castle is not to be used if it gets too wet, as it can be very dangerous. If it is very wet on your hire day you may cancel if you wish without charge.

Do you need anything from us?
Yes, please make sure we have plenty of access room; we need at least 3-foot wide hall or passageway to move the bouncy castle into your venue\hall\garden. Please ensure that the site for the bouncy castle is clear, It must be clear of sharp objects such as rocks any debris, large stones and Dog Pooh! If we feel that the site is unsuitable we will not leave the bouncy castle. We need access to a power point within at least 50m of the bouncy castle.

How much room does the bouncy castle require?
This depends on the inflatable you have hired, but as a rule they require at least 6 foot behind the castle and 4 foot either side of the castle, and in an ideal world at least 10 foot all around especially the front.

Can the castle go indoors?
Yes as long as there is enough room.

Are your castles clean?
Yes, we maintain our castles to a very high standard; they are cleaned after every hire.

When can I book\hire a Castle?
Our bouncy castles are available for hire anytime except for Christmas Day and New Year’s Day. We can get very busy, particularly in the summer; it is best to book early.

Do you require a deposit?
No, we don’t require a deposit from you.

How do we book?
You can book by phone 07077 268 629 by E-mailing us or by using our on-line booking form

Do you deliver?
Yes, we do deliver to Bournemouth, Christchurch, Poole and surrounding areas Free.

Can we collect the bouncy castle?
No, our insurance cover does not allow for you to collect and erect any of our inflatables.

Do you have insurance?
We have public liability insurance covering accidents and injuries caused by our equipment failing or incorrect or unsafe installation. As the hirer you are responsible for ensuring adult supervision of the inflatable at all times. Beware of companies that don’t have insurance, you should ask to see a copy of the policy.

Are there any age limits?
Yes, our insurers will not allow anybody over the age of 14 on any of our inflatables, which in turn means they are designed and built with that age limit in mind. If we find anybody over that age is or has been using the inflatable we will have to send it off for safety testing, this costs around £80 + any losses we may incur through not being able to hire the inflatable out. The hirer will be held responsible and will be expected to pay for all costs and losses incurred.

Do you provide instructions?
We provide safety-operating instructions for all our inflatables, which must be read by the hirer or a suitable responsible adult.

Can you supervise the inflatable?
Yes, we can provide supervision of the bouncy castle or inflatable, we charge per hour per person for supervision.

What do we get?
You get the inflatable you requested, a groundsheet for the bouncy castle to sit on, 2 safety mats, the blower, extension lead and a circuit breaker safety plug.

How much does it cost to run a bouncy castle?
On average it costs about a £1 in electricity to run a bouncy castle for a day.